Alerts & Notices

Phone Systems Interrupted

We are currently experiencing some issues with our phone system because of a nationwide cyber attack against VoIP providers: https://www.bleepingcomputer.com/news/security/bandwidthcom-is-latest-victim-of-ddos-attacks-against-voip-providers/ If you’re trying to call into our Live Desk with an IT issue and are having a hard time, send us an email at [email protected] to create a ticket instead. Thank you for your patience…

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MSP Kaseya Ransomware Breach

Last Friday, one of the biggest ransomware attacks on record was identified and affects managed service providers (MSPs) who use the Kaseya remote monitoring management tool (RMM).  We have already communicated to our clients that we do not use Kaseya for our RMM tool and none of our clients are affected.  Having said that, we…

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Windows Print Spooler Server Vulnerability

A recent patch update released by Microsoft has been found to have a critical vulnerability that could allow a malicious actor to exploit the print spooler function on Windows servers. Below is a summary of what you need to know: Microsoft is working on releasing a patch to permanently fix this issue. Until the patch…

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CloudFile Maintenance Scheduled

a COUPLE of GURUS will be performing system maintenance on CloudFile Wednesday May 26th beginning at 6:00 PM (CST).  Please exit all programs that use the cloud drive during this time. What do I need to know? Any data stored in CloudFile will not be available during maintenance. We expect services to be restored no…

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Microsoft Outlook Email Visibility Issue

Having trouble reading your emails? We are too. Microsoft has reported that Outlook is having “email visibility issues”: reports of email text disappearing after being entered into a new message, and of existing messages having no body text at all. According to a Microsoft tweet, Outlook on the Web is not affected.   We’re investigating…

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