Category: Artificial Intelligence

The IT consulting industry owns a goldmine of information, and most companies don't even realize it. After decades of operation, many organizations have accumulated millions of support tickets, countless customer interactions, and massive repositories of tribal knowledge. This data has been gathering digital dust, largely untouched and unanalyzed.  These vast ...

In fairy tales, the hero or heroine is often granted three wishes. But more often than not, they squander them, wishing for gold without asking for a way to spend it, or asking for love without specifying mutual affection. The problem isn’t the genie. It’s the wish. Artificial intelligence can ...